stitch it mask properties

stitch it mask properties

FAQS

1.Why do you need to wear a face mask??

In light of new data about how COVID-19 spreads, along with evidence of widespread COVID-19 illness in communities across the country, CDC recommends that people wear a cloth face covering to cover their nose and mouth in the community setting. This is to protect people around you if you are infected but do not have symptoms.

2.Do I still need to stay at least 6 feet away from people if wearing face covering??

Yes. Wearing cloth face coverings is an additional public health measure people should take to reduce the spread of COVID-19. CDC still recommends that you stay at least 6 feet away from other people (social distancing), frequent hand cleaning and other everyday preventive actions. A cloth face covering is not intended to protect the wearer, but it may prevent the spread of virus from the wearer to others. This would be especially important if someone is infected but does not have symptoms. View CDC’s guidance on how to protect yourself.

3.How do I care for my mask??

ATTENTION: After every use don’t forget to wash and iron with steam (no less than the 2nd ironing setting) to destroy the bacteria that might have collected on the mask!

4.How does the Stitch It mask compare to other fabric face masks??

Check out our video below!

5.I have not received my order?

We are processing orders everyday and will call you to confirm your payment details and ship out date. If you have any questions or issues, please contact us at: customerservice@stitchit.com

 

 

6.When can I expect my masks??

Your masks will be in the mail in 10 business days! 

7.Canada Post Shipments?

Please note that Canada Post is experiencing higher than normal volumes and shipping seems to be arriving between 5 and 10 business days from the shipment date. We have not sent your shipment via registered mail and as such are unable to track your order. We apologize for any delays in the Canada Postal service and as you to reach out to us if you have not received your order within 10 business days of your shipment date.

8.Are your masks made in Canada??

Our masks are handmade by our associates in Canada. Thank you for supporting 'Made in Canada' and small local businesses. 

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